28600 US Hwy 98 Suite A Daphne, AL 36526  Local: (251) 626-0119
Customer Reviews
WINDSOR FLORIST
Local Daphne, AL florist
Average Customer Rating: 4.3 of 5 stars. (59 reviews)
Date: Sep 10, 2020
Name:

State/Province:AL

Awesome ! Delivered the flower on time.
Carla's Reply:
Date: Sep 11, 2020, 10:56 am

We are here to please. Thank you for your review
Date: Sep 09, 2020
Name:

State/Province:AL

Thank you for bringing a smile to my precious best friend!
The girls at Windsor's Reply:
Date: Sep 11, 2020, 10:57 am

Glad we could be here for you
Date: Aug 31, 2020
Name:

State/Province:MS

The bouquet was beautiful and my mother loved it; but, it was delivered on Friday before her birthday on Monday; the day I had asked for delivery. So, yes, she loved it; but I wish it had been delivered on the correct date.
Carla's Reply:
Date: Sep 08, 2020, 4:42 pm

I'm very sorry for our mistake. I wish you would have called we would have delivered again on the correct day
Date: Aug 31, 2020
Name:

State/Province:GA

Ordered through website. Worked very well, thanks.
Carla's Reply:
Date: Sep 08, 2020, 4:43 pm

I'm so glad we could be here for you. Thanks so very much for your wonderful review
Date: Aug 14, 2020
Name:

State/Province:LA

My grandmother has been under restricted visits at her nursing home since March. Needless to say, she was THRILLED with her birthday bouquet last month. She says that they are beautiful, and she is most eager to nurse them along for as long as possible! She has them on display for every passerby to see, too. Thank you for making her birthday brighter during a difficult time.
Carla's Reply:
Date: Aug 14, 2020, 9:39 am

I am so Glad we could bring her that pleasure during this time.
Date: Aug 14, 2020
Name:

State/Province:FL

Very easy to deal with! Ladies always pleasant and very helpful! This is my third order from them and there will be more!! Thank you for your professionalism and your great attitudes!
The girls at Windsor's Reply:
Date: Aug 14, 2020, 9:40 am

Glad we could be here for you. Look forward to doing business with you again!
Date: Aug 13, 2020
Name:

State/Province:AL

Sent them to a friend. She loved them and was thrilled at how long they lasted.
The girls at Windsor's Reply:
Date: Aug 14, 2020, 9:41 am

So glad to here from you!
Date: Aug 04, 2020
Name:

State/Province:CA

The arrangement was beautiful!
The girls at Windsor's Reply:
Date: Aug 10, 2020, 3:21 pm

Thank you so much!
Date: Jul 31, 2020
Name:

State/Province:FL

Thank you for the quick service. At this time of grief, it is good to know that others are there for your needs.
Date: Jul 15, 2020
Name:

State/Province:AL

Beautiful plant! Delivered same day. Recipient loved it!
Carla's Reply:
Date: Jul 28, 2020, 6:17 pm

Glad we could be here for you
Date: Jul 08, 2020
Name:

State/Province:FL

The 100 year old Birthday recipient was thrilled with the flowers...and said they were beautiful and nicely presented!
Date: Jun 29, 2020
Name:

State/Province:AL

The family really loved the arrangements, Thanks!!!!
Carla's Reply:
Date: Jun 29, 2020, 1:27 pm

Thank you very much! Glad we could be here for you. Thank you for ordering local.
Date: Jun 01, 2020
Name:

State/Province:AL

Flowers are beautiful. Still fresh today
Carla's Reply:
Date: Jun 08, 2020, 10:49 am

Thank you
Date: Jun 01, 2020
Name:

State/Province:LA

Their customer service was above and beyond. I live in another state and needed an arrangement for a funeral. They took the time and effort to text pics of arrangements and mementos to choose from. Usually ordering out of state when not familiar with the florist is a shot in the dark...not with Windsor. Glad I found them and highly recommend!
Carla's Reply:
Date: Jun 08, 2020, 10:49 am

Thank you for your wonderful review. Glad we could be here for you
Date: May 23, 2020
Name:

State/Province:FL

ordered for my mother in law for mothers day she said it was beautiful
Carla's Reply:
Date: May 26, 2020, 12:12 pm

Thank you so much for taking the time to write us a wonderful review
Date: May 23, 2020
Name:

State/Province:TN

Awesome!!
Carla's Reply:
Date: May 26, 2020, 12:13 pm

Thank you for taking the time to write us a review. Glad we could be here for you
Date: May 22, 2020
Name:

State/Province:AL

I was unable to get by to pick up my order and they worked with me on a very busy weekend for them. The flowers were beautiful. I’ll be using them again for all my flower needs
Carla's Reply:
Date: May 26, 2020, 12:14 pm

Thank you William. Glad we could be here for you!
Date: May 21, 2020
Name:

State/Province:TX

Ordered a bouquet online. Received prompt order and delivery confirmation. The recipient sent a pic of the flowers, and they were perfect. Will use Windsor again!
Carla's Reply:
Date: May 26, 2020, 12:15 pm

Thank you ! Glad we could be here for you!
Date: May 18, 2020
Name:

State/Province:NY

I wanted to send flowers to a friend and Alabama your work was great
Date: May 12, 2020
Name:

State/Province:AL

They arrived at 10 am in the morning. Absolutely Beautiful. Completely made my day.
Carlau's Reply:
Date: May 12, 2020, 5:53 pm

Thank you so much for your wonderful review. We appreciate you
Date: May 12, 2020
Name:

State/Province:AL

The flowers lasted from Saturday until Tuesday morning when most petals were falling. Blue bow was not attractive. May ask my son to choose a different florist.
Date: May 12, 2020
Name:

State/Province:AL

Unfortunately, the arrangement was not what my daughter had ordered for me for mother's day. It had more greenery than blooms and besides the 3 roses, the other flowers were miniature type carnations and a blue flower that continued to drop its blooms until none were left. The vase had water and should have lasted longer than the time it took to deliver from the shop. Unfortunately, based on this arrangement, I will not be using this florist in the future.
Carla 's Reply:
Date: May 12, 2020, 5:49 pm

I wish you would have called the flower shop. I would have been glad to look into any mix ups or fix any flower issues. Customer satisfaction is our #1 priority.
Date: May 11, 2020
Name:

State/Province:AL

The flours were quite scarce and thin. Looked unprofessional and made by a trainee. Smelled good tho.
Carla's Reply:
Date: May 26, 2020, 12:38 pm

Mina, Thank you for taking the time to let us know about your disappointment. We do have seasonal help occassionally but due to this pandemic, we unfortunately cant blame this on the helpers. I try to see each arrangement that goes out that I don't do personally myself. I am so sorry you were disappointed and I hope you will give us the opportunity to redeem ourselves. Again, thank you for yor comments and know that we will try to do better in the future.
Date: May 09, 2020
Name:

State/Province:AL

The flower arrangement was not worth the money paid. I’ve had other bouquets from Windsor florist that looked much better. Some of the flowers looked dead and/or wilted. Was not as happy with this delivery.
Carla's Reply:
Date: May 12, 2020, 5:57 pm

Wishing you would have called us so I could have fixed the issues for you. We do not send out dead or wilted flowers no sure what happened.Customer satisfaction is our # 1 priority
Date: May 04, 2020
Name:

State/Province:AL

Pictures are very deceiving I paid nearly 70$ on flowers that fit in a cup holder, hardly matched the picture! Very mediocre work!
Carla's Reply:
Date: May 12, 2020, 5:51 pm

I wish you would have called the flower shop. I would have been glad to look into any mix ups or fix any flower issues. Customer satisfaction is our #1 priority.
Date: Mar 26, 2020
Name:

State/Province:AL

I heard the flowers were beautiful and delivered timely. Thank you
Carla's Reply:
Date: Mar 27, 2020, 10:08 am

Glad we could brighten their day during this time
Date: Feb 28, 2020
Name:

State/Province:AZ

Good mornin’ Your website was easy to understand and make selections, online ordering was SO simple and your product, service and delivery was exceptional. I am happy to know that y’all are there to professionally fill my needs in Baldwin County since I’m 1500 miles away from Alabama family!!!
Jody's Reply:
Date: Mar 05, 2020, 4:31 pm

Thank you so much for your review! We try really hard to make all of our customers happy and we are glad to serve you!
Date: Feb 28, 2020
Name:

State/Province:AL

Impressed with delivery but although the flowers were beautiful I was disappointed with the size of the Bouquet for what I spent
Jody's Reply:
Date: Mar 05, 2020, 4:37 pm

We are very sorry you were disappointed in the size of your order. We would be glad to pull your order ticket and double check our notes on your order. I know it's been a few weeks since you reviewed us but after Valentines Day we are a bit crazy for a few weeks. But please let us know if you would like us to review your order. Thank you for your review.
Date: Feb 19, 2020
Name:

State/Province:FL

Plant was very pretty.
Carla's Reply:
Date: May 12, 2020, 6:03 pm

I really appreciate your review must have overlooked so sorry it took me so long for a reply
Date: Jan 23, 2020
Name:

State/Province:AL

The flowers were lovely. They were delivered a week early in error, and they delivered a second arrangement on the right day.
Carla's Reply:
Date: Jan 27, 2020, 4:50 pm

I'm so glad she was happy with them.
Date: Dec 17, 2019
Name:

State/Province:GA

Receiver was very pleased with arrangement.
Carla's Reply:
Date: Dec 17, 2019, 1:41 pm

Thank you so much for your review
Date: Dec 15, 2019
Name:

State/Province:AL

I received flowers for my Anniversary from my husband on Saturday. He purchased on Friday. The roses have already died. Not happy due to the money that he spent on them.
Carla's Reply:
Date: Dec 16, 2019, 3:04 pm

As we discussed on the phone . I didn't realize the spray roses were as bad until later in the day. Since they had just came in. I will replace them as I told you I would per our conversation this morning
Ashley's Reply:
Date: Dec 16, 2019, 5:29 pm

That sounds good. Sorry I left this last night before I talked to you today. Thanks so much for correcting the issue. See you sometime this week.
Date: Nov 25, 2019
Name:

State/Province:AL

The flowers are always fresh and most last a long time
Carla's Reply:
Date: May 12, 2020, 6:05 pm

Must have missed your review so sorry it took me so long to say thank you
Date: Nov 19, 2019
Name:

State/Province:AL

the flowers are beautiful.
Date: Jul 06, 2019
Name:

State/Province:AL

The flowers were not what I expected.
Carla's Reply:
Date: Jul 09, 2019, 1:18 pm

So sorry to hear your order was not what you expected. I just pulled work ticket I do see we made a couple substitutions. I will be calling you shorty to discuss a solution.
Date: Jul 05, 2019
Name:

State/Province:TN

I used the online ordering system. It worked flawlessly, Windsor made a home delivery within a couple of hours. The plant was beautiful, as well.
Carla's Reply:
Date: Jul 09, 2019, 1:15 pm

Glad that are website was user friendly and we could get your delivery out quickly. Thank you, The Girls at Windsor
Date: Jul 03, 2019
Name:

State/Province:AL

The recipient was surprised and thrilled with beautiful arrangement. Thank you for the quick response and the availability of the chosen arrangement! I will definitely be a return customer! Thank you, Carolyne
Carla's Reply:
Date: Jul 09, 2019, 1:13 pm

I am so glad Margaret was thrilled looked forward to doing business with you again. The Girls at Windsor
Date: Jun 29, 2019
Name:

State/Province:AL

Beautiful and very fresh arrangement!
Carla's Reply:
Date: Jul 01, 2019, 1:39 pm

Thank you! We appreciate you
Date: Jun 18, 2019
Name:

State/Province:AL

Flowers and arrangements are always fresh and beautiful. Delivery with a smile. Thank you for consistently having best arrangements.
Carla Owens's Reply:
Date: Jun 19, 2019, 10:57 am

Glad we could be here for you !
Date: Jun 15, 2019
Name:

State/Province:AL

Wonderful! No problems whatsoever!
Carla Owens's Reply:
Date: Jun 17, 2019, 9:00 am

Thank you so much!
Date: May 29, 2019
Name:

State/Province:AL

Beautiful arrangement they went out of their way to help me. Awesome people
Date: May 29, 2019
Name:

State/Province:FL

My mother was thrilled with her arrangement. It lasted an extremely long time and was fresh and beautiful. Thank you!
Date: May 28, 2019
Name:

State/Province:AL

I arrived right at closing time of coarse and was able to not only place my order for fresh flowers to be delivered later on that week, i also was able to purchase a custom made arrangement and some cool looking potted plants for a last minute business dinner ! great service, reasonable prices, and they dont mind going out of their way to help their customers
Date: May 25, 2019
Name:

State/Province:AL

I was very disappointed in the arrangement that was delivered. I paid over $60 plus a delivery fee for hydrangeas, some delphiniums and carnations. It was a vase full of filler flowers that weren’t even arranged well. I honestly think they dropped the arrangement or let a child create it. I will never order from this shop again.
Carla's Reply:
Date: May 28, 2019, 3:13 pm

I am very sorry you were disappointed. I have pulled your ticket and it shows you ordered a $50 arrangement + tax & delivery. You are right on the flowers Hydrangea, Delph, with carnations ( none of these flowers are filler flowers) and misty as filler. We had 4 drivers that Friday & Sat my rule is bring back to the shop if dropped, broken or turned over during delivery. Wish you would have called me as i could have replaced it.
Date: May 24, 2019
Name:

State/Province:MI

The flowers were beautiful. Worth it!
Carla's Reply:
Date: May 24, 2019, 2:18 pm

Thank you so much for you comment
Date: May 14, 2019
Name:

State/Province:AL

The flowers are completely beautiful.
Carla's Reply:
Date: May 15, 2019, 5:52 pm

We are so glad you were pleased with the flowers. We are here anytime you need us. We look forward to hearing from you again.
Date: May 09, 2019
Name:

State/Province:AL

While the arrangement was sweet, it was smaller than I expected. I ordered the larger size. I also asked for some red roses to be worked into the arrangement since it was a military funeral. I not only put this request in my on line order, but when I called & spoke with a lady who does arrangements. The arrangement contained no red flowers. There was nothing “wrong” with the order, it was simply a bit disappointing. My daughter also ordered an arrangement from you & it was beautiful. Perhaps I just ordered wrong.
Carla's Reply:
Date: May 09, 2019, 9:58 pm

So sorry you were disappointed. I do everything in my power to make sure all my customers are happy. If there is ever anything I can do to make it up to you please call me. I think the online comments got overlooked
Date: May 09, 2019
Name:

State/Province:FL

Great centerpiece, beautiful... many, many compliments on this beautiful arrangement of flowers. Will positively use this florist again! Cudos
Carla's Reply:
Date: May 09, 2019, 9:50 pm

So glad you were pleased! Thank you for the wonderful review. See you soon!
Date: May 02, 2019
Name:

State/Province:AL

I have always gotten fresh beautiful flowers and this was no exception They were beautiful
Carla's Reply:
Date: May 02, 2019, 3:38 pm

Thank you for such a raving review. We appreciate you!
Date: May 01, 2019
Name:

State/Province:AL

Flowers were delivered fresh and beautifully arranged. Most importantly my wife really enjoyed them!!!
Carla 's Reply:
Date: May 01, 2019, 5:51 pm

Thank you for this review and I am so glad she really enjoyed her flowers
Date: Mar 26, 2019
Name:

State/Province:WA

I placed two orders. I’m out of town do not know the area. One order was cancelled fye to our if delivery area. No one called to tell me!!
Carla Owens's Reply:
Date: Mar 26, 2019, 9:10 am

I am very sorry about the cancellation of your order due to delivery area. I will make sure that any future cancellations for any customer receives a phone call. I did not realize that when I cancelled the order that Flower Shop network did not automatically reroute your order as I just change my website over to them. The do reroute shop to shop orders.
Date: Mar 23, 2019
Name:

State/Province:FL

I ordered flowers for my daughter and was very impressed with what arrived!! Thank you so much for making her special day even more special with the gorgeous arrangement!! I will definitely order again from you!!
Carla Owens's Reply:
Date: Mar 26, 2019, 9:14 am

I am so happy to hear you were so pleased with your arrangement. Look forward to doing to doing business with you again!
Date: Feb 28, 2019
Name:

State/Province:AL

excellent thoughtful service and great flowers
Carla Owens's Reply:
Date: Mar 08, 2019, 8:50 am

Thank you for your wonderful review. Glad we could help.
Date: Feb 28, 2019
Name:

State/Province:AL

I ordered a Valentine Delight arrangement which was supposed to be made up using red and white flowers. Instead, the arrangement was all pink.
Carla Owens's Reply:
Date: Mar 08, 2019, 8:49 am

I'm very sorry for about the mix up! Just ask for me the next time you order and I will make it up to you. We never get complaint so I will remember
Date: Feb 12, 2019
Name:

State/Province:AL

I live out of town and periodically send my mother, who lives in Daphne, flowers. Sometimes these online places run specials - and they are tempting - but don't do it. Use Windsor. They care and are wonderful. My mother was so pleased with her flowers Saturday - yes, Saturday - and on time too! I appreciate you guys so much!
Date: Jan 08, 2019
Name:

State/Province:FL

My Mother in Law loved the flowers and where there on time......
Date: Nov 28, 2018
Name:

State/Province:AL

Thank you! My wife was very pleased with the arrangement! When momma’s happy, I am very happy.
Date: Jul 19, 2016
Name:

State/Province:AL

Awesome Family they sure saved me at last minutes when Ftd let me down for the last time. Will never use anyone else. Thanks ladies
Jody's Reply:
Date: Jul 23, 2016, 10:27 am

Thank you very much! We are here anytime you need us. We live here, work here and deliver here. Always talk with a professional designer.
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WINDSOR FLORIST
28600 US Hwy 98 Suite A
Daphne, AL. 36526
Local: (251) 626-0119

All prices shown in US dollars

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